An uncanny blend of observational documentary and tropical sci-fi, the film follows the stories of six 'call agents' who answer US-American 1-800 numbers in a Bombay call center. The agents work for one of the new glass and steel corporations that have mushroomed in a stark industrial swampland outside the city. Their offices are only open at night in order to cater to daytime callers in America. "Shooting a film set in a call center seemed like a natural way of looking at this new generation – future Indians who live in India and abroad simultaneously. What we discovered while making this film was incredible – characters who had a hard time separating the real from the virtual. The strange nature of this world of replicas dictated the structure of the film. It seemed meaningless to make a cinéma vérité portrait of a call agent who fakes his identity – that's fiction already! It also seemed futile to focus on just one character when the agents already exist in the most fragmentary ways: one collects only names, the other only numerical data, etc. Since the call center functions like a hive, with agents assigned to teams and leaders, it seemed more appropriate to make a film about a network of individuals – six, the number in a team. In the film, there are three sets of Johns and Janes who appear in order of their team's ranking. In that sense, the film documents the transition from Indian (worst sales ranking) to American (highest sales)." Ashim Ahluwalia
Production: Future East Film, Bombay
World Sales: Cinetic Media
Sound Design: Ashim Ahluwalia
Cinematographer: Mohanan Mukul Kishore
Composers: Masta' Justy, Metamatics, Thomas Brinkmann, Minamo
Cast: Glen Castinho, Sydney Fernandes, Oaref Irani, Vandana Malwe, Nikesh Soares, Namrata Pravin Parekh
Format, srceen ratio: 35mm, 1:1.85, Color
Running time: 83 minutes, 24 frames/sec.
Language: English